How we work
A written scope, a costed budget, and one name on it.
Event management goes wrong in predictable places: a scope nobody wrote down, a budget that grows in the last fortnight, four suppliers with four different schedules, and a closing report that avoids the question of whether it worked. This page is how we try to avoid each of those.
The engagement
Five stages.
- 01
Brief
We take the objective before the format. What has to be true after this event that is not true now: a listing, a distributor, a launch date met, a room that renews next year.
- 02
Proposal
A written scope with a costed budget, a venue or show shortlist, a date-by-date plan and a clear statement of what sits with us and what stays with you.
- 03
Build
Contracting, design, production, permissions and paperwork. You get one project lead and a single schedule, not four suppliers with different versions of the truth.
- 04
Delivery
Our crew is on site from install to derig. Whatever happens on the day is ours to solve; you should be talking to guests, buyers and press.
- 05
Report
Numbers and outcomes against the original objective, plus the assets, the lead list and an honest note on what we would change next time.
How we behave
Six things we hold to.
The objective before the format
Nobody needs an event. They need a listing, a distributor, a launch date met, a room that renews. We write that down first, and it is what the closing report is measured against.
One lead, not a relay
One project lead owns the engagement from brief to report. No account manager handing you to a producer handing you to a supplier, and no version of the schedule that only one person has seen.
Everything at cost, shown to you
What we contract on your behalf is passed through at cost, with the supplier quote visible. Our fee is our fee. There is no commission sitting quietly inside a venue rate.
We will decline a bad brief
A trade mission with no buyer base, an awards night with a judging process nobody will trust, an exhibition booked too late to build properly. Saying so early is cheaper for everyone than delivering it.
The report is honest
Numbers against the original objective, the lead list, the assets, plus a written note on what did not work and what we would change. An event company that never reports a miss is not reporting.
Compliance is not optional
Licensing, capacity, risk assessments, method statements, organiser regulations, insurance. It is unglamorous and it is where events actually go wrong, so it is scoped and evidenced rather than assumed.
Money
Priced per brief, never from a rate card.
We do not publish prices, because a number without a brief attached is either meaningless or misleading. Two hundred people in a Birmingham conference centre in February and two hundred people in a central London venue in December are not the same event, and quoting them the same way helps nobody.
Most engagements are structured as a management fee against a delivery budget. Everything we contract on your behalf, from venue and catering to production, build, crew and freight, is passed through at cost, with the supplier quote visible to you. The fee is separate and stated up front, so it is obvious what you are paying us and what you are paying the venue.
Where a scope is genuinely fixed and unlikely to move, we will quote a single project fee instead. Where a brief is still forming, we will do a paid scoping piece rather than guess at a budget we would then have to revise.
Contingency is a line in the budget, not a surprise in the invoice. If it is not spent, it is not charged.
Sectors we have built programmes around
- Engineering & manufacturing
- Pharmaceuticals & life sciences
- IT & technology services
- Retail & consumer brands
- Textiles & apparel
- Financial & professional services
- Automotive & mobility
- Energy & renewables
- Construction & the built environment
- Food & beverage
- Jewellery, handicrafts & home
- Logistics & supply chain
- Education & training
- Healthcare & medtech
Questions we get asked
Before you send a brief.
Who actually runs our event?
One project lead, named at proposal stage, from the brief through to the closing report. They are on site for install, delivery and derig, not just for the day itself. Below them the crew scales to the job, but you are never handed between an account manager, a producer and a supplier who each have a different version of the schedule.
Can you work alongside our in-house team or an incumbent agency?
Yes, and it is common. Sometimes we run the whole thing; sometimes we take the parts an in-house team cannot resource, such as the build, the show-floor compliance or the delegate logistics, and slot into their plan. What we ask for is a clear line on who owns each decision, agreed in writing before anyone starts contracting.
How far ahead do we need to book?
It depends on the format. A tasting showcase or a hospitality day can be turned around in five weeks. A conference or an awards night wants four to nine months. A cross-border trade mission with visas, freight and buyer recruitment needs five to nine months, and we would rather decline than rush one.
How is the work priced?
Per brief, as a written scope with a costed budget, never from a rate card. Most engagements are a management fee against a delivery budget, with everything we contract on your behalf passed through at cost and shown to you. Where the scope is genuinely fixed we will quote a single project fee.
Which sectors do you work in?
All of them. Engineering, pharmaceuticals and life sciences, IT and technology, financial and professional services, automotive, energy, construction, retail and consumer brands, textiles, healthcare, education. A conference is a conference and a stand is a stand. What we test before taking a brief is never the category; it is whether there is a real audience or buyer base to bring to the room, and whether the lead time is honest.
Can you handle visas, freight and customs for inbound delegations?
Yes. Business visa invitation letters and supporting documentation, sample freight with the right carnet or commercial paperwork, customs clearance, ground handling, interpreters and accommodation are all part of a cross-border programme. We do not provide immigration advice, which stays with a regulated adviser, but we prepare and coordinate everything around it.
Ready when you are.
Send the objective, the rough date and the rough headcount. A written scope and a costed budget usually come back within three working days.